Signing into Your Account - Cookies

What are Cookies?

"Cookies" are small text files containing a string of alphanumeric characters sent to your computer that uniquely identify your web browser.

Cookies should be enabled to use our website, www.commongrantapplication.com. Cookies are not used on the public side of our site (all of the things you can view and do without logging in). Cookies are required to login and use the private side of our website. We use cookies for all of the things you can view and do after you log in to ensure security and allow our software to manage your visit.

We use two types of cookies when you login. One is a session cookie, which lasts from the time you click on the Login tab until the time you click on the Logout tab (or 30 minutes from your last activity on the site, whichever comes first). If you exit your browser without clicking on the Logout tab, and you return to the website within 30 minutes from your last activity, we will remember you and you will not have to login again. If 30 minutes have passed since your last activity, you will have to login again.

The other type of cookie is a persistent cookie. This type of cookie is only used if you check the "Remember Me" box on the Login tab. This cookie will either last for 14 days or until you click the Logout tab. If you exit your browser without clicking on the Logout tab, and you return to the website within 14 days, we will remember you. All you need to do is click on the Login button without entering a user name and password and we'll take you back to the page you were working on. If 14 days have passed since your last login, or you clicked the Logout tab, you will have to login again.

Note: If you are using a public or shared computer, please make sure to click the Logout tab when you're done working with our site. This will ensure the privacy of your organization's account and data. For similar reasons, we do not recommend checking the "Remember me for 2 weeks" box if you are using a public or shared computer.

Session Timeout

Under certain conditions a session timeout may occur and force the user to be logged out. Normally logging back in should be easy, but on rare occasions logging back in may be difficult because some browsers become confused. To fix this problem we suggest clearing cookies and logging in again.

Enabling Cookies

To find instructions on how to enable cookies for your browser, perform a Google or Bing Search with the following phrase "enable cookies for Firefox", "enable cookies for Internet Explorer" or something similar. If you have any questions please contact us.

Clearing Cookies

To find instructions on how to disable, clear, or remove cookies for your browser, perform a Google or Bing Search with the following phrase "disable cookies for Firefox", "disable cookies for Internet Explorer" or something similar. If you have any questions please contact us.