Central Arizona Shelter Services, Inc. (Phoenix, AZ)


  • Name:Cheryl Weiner
  • Title:Grant Resources Manager

Organization Address

  • Organization Name:Central Arizona Shelter Services, Inc.
  • Address:230 S. 12th Avenue
    Phoenix, AZ 85007
    United States

Organization Phone

  • Main phone:602-758-9000
  • Main fax:602-256-6401

Organization Web

User Email


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  • Mission:
  • CASS’ mission is to “Empower men, women, and children with diverse needs to end their homelessness by providing shelter and supportive services.”

  • Overview:
  • CASS’ goals are to 1) Provide a safe alternative to homelessness, 2) Stabilize the basic needs of homeless individuals and families in crisis, and 3) Provide direct services or linkages to services that are necessary to assist its clients in ending their homelessness and promoting self-sufficiency.

    In its nearly 30 years, CASS has provided over 4.4 million nights of lodging to nearly 175,000 homeless men, women and children from metropolitan Phoenix. CASS’ programs and services include:

    • Single Adult Emergency Shelter Program – 460 beds in gender specific dormitories at CASS’ shelter on the Human Services Campus provide safety and fulfill basic needs such as food and clothing;

    • Vista Colina Emergency Family Shelter - a 30-unit apartment complex that provides safety and basic needs as well as an enriching environment for parents and children with free, easily accessible childcare;

    • Men’s Overflow Emergency Shelter – shelter for 250 single adult men that offers safety from the streets, with a focus on moving into the main shelter;

    • Case Management – counseling and referrals to services such as healthcare, housing, education, that will lead to self-sufficiency through the resolution of the root cause(s) of one’s homelessness;

    • Employment Services - temporary and permanent employment placement, job readiness classes, transportation and job search resources;

    • CASS Dental Clinic for the Homeless (CASS Clinic) - comprehensive dental care for homeless adults and children living at one of CASS’ emergency shelters as well as homeless persons being served by other community agencies;

    • CASS Dental Clinic for Children at Murphy – an on-site, no-cost culturally competent dental for 2,000+ children in the Murphy School District

    • CASS School of Dental Assisting – CASS’ newest program, a 13-week licensed vocational training program for unemployed or underemployed women.

    The CASS Clinic distinguishes CASS from its peers throughout the nation. Launched in 2001, the CASS Clinic is a national model for community-based dental services. It is a state of the art, nine-chair, permanent dental clinic that serves over 5,500 unduplicated patients annually with dental procedures that, in FY12/13, were valued at over $2 Million. CASS Clinic patients receive all restorative care from a cadre of volunteer community dentists and fourth-year dental students from Midwestern College of Dental Medicine and the Arizona School of Dentistry & Oral Health. Dental students, dental hygiene and dental assistant students complete clinical rotations at the clinic due to the unique learning experience gained from the extensive oral needs as presented by the homeless and the array of specialty procedures performed at the dental clinic. Dr. Kris Volcheck, DDS, MBA, the clinic’s founder and director, received national recognition as a 2010 Robert Wood Johnson Community Healthcare Leader for his pioneering efforts, service delivery approach, and accomplishments in providing comprehensive dental care to the homeless and underserved in the community.

    In addition to providing comprehensive dental care to CASS’ homeless children, the CASS Clinic began treating children receiving services from other community-based organizations. The largest group of children was students from the Thomas J. Pappas Schools, primary and secondary schools for homeless children. Due to budget challenges, the Maricopa County Board of Supervisors scheduled the school’s two locations to be closed in 2008. Dr. Volcheck met with school administrators in 2007 out of concern for his patients and to find out where the children would be going to school. Learning that nearly all would be relocated to the Murphy School District (MSD) in South Phoenix, he requested a meeting with MSD leadership at which time he learned of the profound poverty in the school district, the number of homeless children already living in the district and the acute lack of dental services for these children. This meeting led to an invitation for Dr. Volcheck to launch a dental clinic in the MSD’s education and health center.

    In 2011, the CASS Clinic launched the CASS School of Dental Assisting, a licensed vocational program. Graduates of the 13-week certificate program receive a highly marketable profession that leads to economic security. CASS targets homeless, unemployed and underemployed individuals as prospective students.

  • History:
  • Widespread homelessness did not always exist in Maricopa County. The major cause of homelessness was the deinstitutionalization in the 1970s and 1980s of people with mental illnesses or development disabilities, coupled with a lack of community planning for structured living arrangements, for adequate treatment, and for rehabilitative services. The County was ill prepared to support the psychiatric community's movement to replace long-stay psychiatric hospitals with less isolated community mental health services for these individuals. Uncoordinated social services were rarely effective long-term and a growing population of chronically homeless men and women began to populate the streets of downtown Phoenix and communities across the Valley. Criminals and drug dealers preyed upon this vulnerable population, creating unsafe conditions for everyone in the area. Central Phoenix devolved into a homeless zone of abandoned buildings and high crime.

    In addition, hundreds of people with very low incomes, alcohol and substance abuse issues or physical, and/or mental disabilities lived in roughly 30 inexpensive hotels that were razed to develop downtown Phoenix. Unable to afford traditional housing, these persons became homeless. The concurrent deinstitutionalization of people with mental illnesses or development disabilities and the destruction of inexpensive hotels resulted in a homeless community that numbered in the thousands.

    CASS was founded in 1984 in response to this new homeless community in central Phoenix and the need to provide emergency shelter to these unsheltered men, women, and children. In its 29 years, CASS has provided over 4.4 million nights of lodging to nearly 175,000 homeless men, women and children from metropolitan Phoenix. CASS’ 460 beds in gender specific dormitories at CASS’ single adult shelter provide safety and fulfill basic needs such as food and clothing. Vista Colina Emergency Family Shelter, CASS’ 30-unit apartment complex, provides safety and basic needs as well as an enriching environment for parents and children with free, easily accessible childcare. The Men’s Overflow Emergency Shelter provides shelter for 250 single adult men and offers safety from the streets, with a focus on moving into the main shelter for individuals to receive CASS’ full spectrum of services.

    In 2004, CASS moved its single adult shelter to the Human Services Campus (HSC), an unprecedented collaboration of social services organizations that serve the homeless. The HSC brings together, non-profit, government, private and faith-based community organizations to provide solutions that end homelessness. The founding HSC agencies share a combined history of over 100 years of service to homeless individuals. By combining efforts, organizations are better able to serve a truly vulnerable community who all too often remain hidden in our society and whose chronic needs are often unmet. Duplication of efforts has been minimized, efficiencies of scale have been realized and individual efforts are concentrated in their areas of expertise.

    The HSC’s mission is to use the power of collaboration to provide solutions to end homelessness. Its vision is a community without homelessness and its legacy is a model for collaborative community solutions.

    In addition to CASS, the HSC includes:

    • Maricopa County Healthcare for the Homeless: provides integrated primary healthcare, mental health services, substance abuse and case management services for homeless men, women, and children;

    • Northwest Organization for Voluntary Alternatives (NOVA) Safe Haven: provides residential services, case management, and independent living to homeless individuals with severe mental illnesses;

    • St. Joseph the Worker: assists homeless and low-income individuals in securing and maintaining permanent employment;

    • St. Vincent de Paul: provides daily meal service, ministry, counseling, and referral service for homeless individuals living within downtown Phoenix; and

    • Lodestar Day Resource Center: houses over 10 agencies that work within a client-centered approach designed to address individualized needs such as housing, veteran benefits, legal issues, substance abuse treatment and life skills training. Agencies include Arizona Department of Economic Security, Veterans Affairs and Maricopa's regional behavioral health provider.

  • Year established:1984
  • Endowment:Unknown


  • Executive / Trustee board size:17
  • Advisory board size:0
  • Staff size:104


  • Organization type:Grantseeker
  • Country of registration:United States
  • Tax Determination Letter:Received Determination Letter
  • IRS Section:501(c)(3)
  • IRS Subsection:509(a)(1)
  • Tax ID:86-0500753

Other Organization Web

IRS Business Master File Information

  • EIN:860500753
  • Sort (Secondary) Name:
  • Care Of Name:
  • Organization Address:230 S 12TH AVE
  • Organization City:PHOENIX
  • Organization State:AZ
  • Organization Zip:85007-3101
  • Group Exemption Number:0000
  • Subsection Code:03
  • Classification Code(s):1
  • Subsection/Classification Desc.:Charitable Organization
  • Affiliation Code:3
  • Ruling Date:October, 1985
  • Deductibility Code:1
  • Foundation Code:15
  • Foundation Code Desc.:Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi)
  • Activity Code(s):560
  • Activity Code Desc.(s):Supplying money, goods or services to the poor
  • Organization Code:1 (Corporation)
  • Exempt Org. Status Code:01 (Unconditional Exemption)
  • Tax Period:June, 2016
  • Filing Requirement Category:01 (990 (all other) or 990EZ return)
  • Accounting Period:June
  • NTEE Code:L41Z
  • Asset Amount:$2,803,069
  • Asset Code:6 ($1,000,000 - $4,999,999)
  • Income Amount:$8,302,376
  • Income Code:7 ($5,000,000 - $9,999,999)
  • 990 Revenue Amount:$8,302,376
  • Last Updated:2/22/2018 8:31:38 am

This information is directly from the IRS Exempt Organization Business Master File at Exempt Organizations Business Master File Extract. This information is not under the control of the Common Grant Application and is collected and compiled and can only be changed by the IRS.