Community Assistance Center (Atlanta, GA)


  • Name:Ms. Pam Jones
  • Title:Development Coordinator

Organization Address

  • Organization Name:Community Assistance Center
  • Address:1130 Hightower Trail
    P.O. Box 501298
    Atlanta, GA 31150-1298
    United States

Organization Phone

  • Main phone:770-552-4889
  • Main fax:770-552-4339

Organization Web

User Phone

  • Mobile phone:404-668-0420

User Email


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  • Mission:
  • CAC brings together the Sandy Springs and Dunwoody communities to provide compassionate assistance to neighbors in need by providing financial support, helping to meet basic needs and promoting self-reliance.

  • Overview:
  • CAC serves an area with a population of approximately 160,000 residents that is known as a wealthy community. However, public school statistics show that more than 50% of students in the elementary schools qualify for free or reduced lunch. Because a significant number of community households have incomes at or close to the poverty level, they are unable to take care of basic needs for their family when an unexpected change in their income occurs. Donated funds are used to support Client Programs, Operating Expenses and Capital needs.

    CAC serves anyone in the Sandy Springs and Dunwoody communities who is experiencing an unexpected financial crisis. The agency works to meet the basic human needs of food, shelter, and clothing with the goals of preventing homelessness, helping to reduce poverty and building stronger independent families and a more stable community. CAC provides short term assistance to families or individuals facing a financial crisis which includes financial assistance (i.e. rent, utilities or medicine) or in kind assistance (i.e. food, clothing, school and household supplies). Most clients have experienced a job loss or reduction in hours; others are affected by factors such as high medical expenses, family separation or illness. A plan is developed which addresses the immediate crisis, identifies other available services or providers and guides them to CAC educational programs which offer additional skills they feel they need to sustain career and personal success for greater economic security.

    CAC Programs: Emergency Assistance includes Rent and Utility Assistance, Food, Clothing.More than 85% of clients are able to stay in their homes 30, 60 and 90 days after receiving assistance and the effects of our help linger for a long time. Evaluation results are an integral part of planning, therefore only the most effective programs are continued and improved. Recently results were used to target assistance to families at higher risk and to commit more resources to obtain better outcomes.

    Adult Education: Computer Skills, Language, Money Management
    VITA: Volunteer Income Tax Assistance (Approximately $350,000 in tax refunds to clients)
    Youth: School Supplies, Holiday Gifts (Served more than 1000 youth in 2013)

    Over the past 26 years Community Assistance Center (CAC) has become the agency to go to when individuals and families in the communities of Sandy Springs and Dunwoody face a financial loss. CAC has a proven track record of success in Homeless Prevention and Hunger Reduction as a result of leveraging resources which include significant volunteer hours (valued at $510,000 in 2013), in-kind donations (food, clothing, school supplies and household items valued at $1,000,575 in 2013) and revenue ($835,650) from a broad base of support under the direction of a dedicated and experienced staff. The extensive use of a compassionate and dedicated volunteer workforce adds to the quality and results. For every staff person there is a team of more than 300 regular volunteers, working from 4 to 48 hours per month, providing services in a program or department under their direction. Additional seasonal or one time volunteers from local businesses, schools, civic organizations and others help with special projects.

    In addition, CAC offers two intern programs, (1) for high school students during after school hours and (2) for college students on work/study programs. Both of these offer a mutual benefit to the student and the agency. Students have opportunities to acquire new skills before they enter the workforce and CAC leverages the work of the students with no additional cost to the agency.

    The food pantry, which distributes more than 35,000 lbs. of food per month and is currently serving more than 600 families, is solely dependent on contributions from the community including fresh food distributed to CAC by Second Helpings (a non-profit that evolved from a CAC partnership to pick up fresh produce and food in the community that would otherwise be disposed of). The thrift shop distributes clothing to clients via vouchers and sells to the public to raise funds for program operations.

    CAC’s assistance is the difference in many families' ability to stay in their homes versus sleeping in cars or on the floors of homeless shelters. We know prevention is the best solution for these individuals and community at large.

  • History:
  • Community Assistance Center (CAC) was founded in 1987, by ten area congregations seeking to establish an independent agency which could respond to requests for emergency assistance from neighbors in need. In these 25 years, CAC has received more than $10 million in contributions to operate its programs and to distribute direct assistance to neighbors. More than 18,000 households received some combination of cash and in-kind assistance for food, clothing, rent support, utility payments, emergency prescriptions and the like. In many cases, CAC assistance was the critical factor for a family to work out of a crisis situation without facing the additional burden of homelessness. CAC provides a professional and compassionate assessment of client situations and connects them to resources that allow them to become more stable and self-sufficient.

    Initially, CAC operated in a small space donated by a founding congregation. As demand for services grew, the agency expanded its capacity by purchasing its current 9,000 sq ft building through a successful capital campaign. This allowed CAC to grow its impact significantly in the community; moving from an organization providing a "little help" to one that was able to change lives and impact the quality of life in the broader community. In addition, space allotted for a Thrift Boutique to serve the public as well as clients added a revenue generation component which brings in approximately $35,000 each year.

    In 2012, CAC expanded within its current building (when a tenant vacated their space) to add program service areas. The Food Pantry was enlarged to accommodate more shelving for non-perishable and fresh food. The thrift boutique gained a dedicated area for sorting and the client service team was added a “job search center” and additional interview space. Thanks to significant donations of vinyl flooring, carpet, and shelving for this renovation, CAC was able to preserve financial resources for critical client needs and program operations. Your can be sure your financial investment in CAC programs will be matched by an equal dollar value of donated goods and volunteers hours.

    The mission and model of operation of Community Assistance Center depends on collaboration and partnerships. The agency brings together religious congregations, businesses, civic organizations, schools and individuals in a collaborative effort to make a difference in the lives of the neediest in the community. Starting with the Board of Directors who give their time to set policy and oversee operations of the agency to the staff that carry out their mandates and the hundreds of volunteers who work daily to evaluate and document need and make recommendations for assistance, gather, transport, sort and distribute needed articles to clients. The solutions to clients' problems are often the result of collaboration between several organizations to solve the crisis and provide ancillary services to the family. Most education programs are cooperative endeavors with other organizations offering similar programs. The agency partners with several organizations to provide education programs: Holy Innocents -ESL program; Jewish Family and Career Services- Citizenship and computers; Jumpstart Your Career- career planning; Catholic Charities- personal finance; Altrusa- computer; VITA- tax preparation. The agency collaborates with other non-profits providing housing, employment, training, day care and health services, they include: The North Fulton Service Center, Drake House, Homestretch, North Fulton Child Development Center, Jewish Family and Career Services, Grady Clinic, Good Samaritan, St. Vincent DePaul, Salvation Army, Food Bank and many others.

    Today, CAC is a model of public and private partnerships in homeless prevention and hunger reduction with support from 30 member congregations, private foundations, the City of Sandy Springs, Fulton County, schools, businesses, civic and community leaders and many dedicated individuals. CAC has also been awarded multi-year funding by United Way due to the strength of its financial management and client outcomes. We are proud of this achievement as very few agencies in the Metro Atlanta area receive multi year funding.

  • Year established:1987
  • Endowment:Unknown


  • Executive / Trustee board size:16
  • Advisory board size:0
  • Staff size:10

Board and Executive Names

  • Board Members / Trustees:
  • Villard Bastien
    Eric Carlson
    Ass. Treasurer
    Shelly Dozier-McKee
    Vice President
    Charles Crosby
    Joan Gill Redmond
    Terry Hartigan
    Kevin Horgan
    John Jokerst
    Catherine Lautenbacher
    Judy Lehmann
    Bob Levinson
    Judy Pollock
    Brenda Rothschild
    Myron Smith
    Stan Sonenshine
    Sally Wyeth

  • Executive Director / President:
  • Tamara Carrera
    Exec. Director

Staff Names

  • Key Staff:
  • Doris Pereira
    Programs Manager
    Pam Jones
    Development Cooridnator
    Kristen Ristino
    Communications Associate
    Janice Haddock
    Office Manager


  • Organization type:Grantseeker
  • Country of registration:United States
  • Tax Determination Letter:Received Determination Letter
  • IRS Section:501(c)(3)
  • IRS Subsection:None
  • Tax ID:58-1825565

Other Organization Web

IRS Business Master File Information

  • EIN:581825565
  • Sort (Secondary) Name:
  • Care Of Name:
  • Organization Address:1130 HIGHTOWER TRL
  • Organization City:SANDY SPRINGS
  • Organization State:GA
  • Organization Zip:30350-2910
  • Group Exemption Number:0000
  • Subsection Code:03
  • Classification Code(s):1
  • Subsection/Classification Desc.:Charitable Organization
  • Affiliation Code:3
  • Ruling Date:April, 1989
  • Deductibility Code:1
  • Foundation Code:15
  • Foundation Code Desc.:Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi)
  • Activity Code(s):408
  • Activity Code Desc.(s):Community service organization
  • Organization Code:1 (Corporation)
  • Exempt Org. Status Code:01 (Unconditional Exemption)
  • Tax Period:December, 2016
  • Filing Requirement Category:01 (990 (all other) or 990EZ return)
  • Accounting Period:December
  • NTEE Code:
  • Asset Amount:$2,352,371
  • Asset Code:6 ($1,000,000 - $4,999,999)
  • Income Amount:$3,213,353
  • Income Code:6 ($1,000,000 - $4,999,999)
  • 990 Revenue Amount:$3,162,744
  • Last Updated:2/25/2018 7:08:31 pm

This information is directly from the IRS Exempt Organization Business Master File at Exempt Organizations Business Master File Extract. This information is not under the control of the Common Grant Application and is collected and compiled and can only be changed by the IRS.