City of Santa Rosa Utilities Department (Santa Rosa, CA)


  • Name:Mary Watts
  • Title:intern

Organization Address

  • Organization Name:City of Santa Rosa Utilities Department
  • Address:69 Stony Circle
    Santa Rosa, CA 95401
    United States

Organization Phone

  • Main phone:707-543-3791

Organization Web

User Email


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  • Mission:
  • Protecting public health by sustaining water and wastewater resources, infrastructure and the environment: Our future in every drop.

  • Overview:
  • Santa Rosa is the largest city in California's North Coast, Wine Country and the North Bay; the fifth most populous city in the San Francisco Bay Area. Its estimated that its 2012 population was at 170,685. The city has 41.50 sq mile total. With 16.5% of the population below the poverty level. The city is in the watershed of Santa Rosa Creek, which rises on Hood Mountain and discharges to the Laguna de Santa Rosa. Tributary basins to Santa Rosa Creek lying significantly in the city are Brush Creek, Matanzas Creek, and Piner Creek.

    The City currently obtains most of its potable water supply from the Sonoma County Water Agency (SCWA) and some from deep wells in the City of Santa Rosa. The SCWA system draws its water supply from the Russian River aquifer. In 2007, the City provided water service to over 51,000 connections. Approximately 5% of the water connections serve commercial, industrial and institutional customers and 95% are residential customers.

    The City has a history of creating pilot programs that lead to the implementation of larger programs by the City and many other agencies including real-time water budgets for irrigation accounts, tiered water rates based on landscape budgets, and SMART irrigation controller rebates.

    The Project Development Team of the Utilities Department recently reorganized to become the Energy & Sustainability Team (E&S Team) to address the Department’s energy and sustainability needs. This new focus is due to the expanding research regarding the water-energy nexus, the Council’s goals to reduce greenhouse gas (GHG) emissions, increasing energy costs, and the desire to reduce our energy impacts. The E&S Team will be working to meet these needs for Santa Rosa Water (SRW).

    In addition, the Team will be representing SRW on the City’s Community-wide Climate Action Plan and the Municipal Climate Action Plan, managing the development of Energy Optimization Plans, analyzing the Department’s participation in Sonoma Clean Power, managing the Department’s PG&E accounts, and developing and implementing an energy policy for the Department. The Team will also continue to implement education and outreach programs related to Take It From the Tap!, Earth Day, energy efficiency, and GHG emission reductions.

    The Energy & Sustainability (E&S) Team’s mission is to ensure Santa Rosa Water (SRW) achieves its objectives related to optimizing energy use and generation, enhancing resource recovery, reducing GHG emissions, leveraging the water-energy nexus, and promoting our drinking water as a healthy and environmentally sustainable beverage choice.

  • History:
  • THE SANTA ROSA WATER WORKS, which was also known as the McDonald System, was organized under the laws of the State of California in 1873 and received a fifty year franchise from the City of Santa Rosa that same year. In 1924 the franchise was renewed for fifty years. The history of the City of Santa Rosa's water system prior to 1947 is that of two separate systems, the municipally owned City system and that of a private water company, the Santa Rosa Water Works. The City of Santa Rosa started the construction of a municipal water system in 1893 t o supply water t o the inhabitants within the
    corporate limits of Santa Rosa. By 1947 the municipal system had 4,615 services, and was pumping approximately 681,410,000 gallons a year with a maximum day of 3,130,000 gallons.

    Currently, the City of Santa Rosa’s Water System consists of over 600 miles of water mains ranging from 4” up to 24” pipe, over 50,000 water services and meters, more than 6,000 fire hydrants and over 26,000 water valves. The Water System also includes 19 Water Booster Pump Stations and 22 steel reservoirs all monitored by our telemetry system using radio, conventional phone lines, and cellular phone systems to connect to our SCADA (Supervisory Control and Data Acquisition) System.

    The Water System is maintained by Local Water crews who are responsible for mainline, valve and sample station repairs and the maintenance and repair of fire hydrants. They also are responsible for City-side water service line repairs, the plastic service replacement program and several hundred miles of water mains. This division includes a Weekend Crew to perform maintenance, repairs and provide customer service during extended hours.

  • Year established:
  • Endowment:Unknown


  • Executive / Trustee board size:14
  • Advisory board size:
  • Staff size:1400


  • Organization type:Government Agency
  • Country of registration:United States
  • Tax Determination Letter:Received Determination Letter
  • IRS Section:170(c)(1)
  • IRS Subsection:None
  • Tax ID:94-6000428

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